S.U.C.C.E.S.S. information hotline now available in four languages


S.U.C.C.E.S.S. has launched its Multilingual Info Line in Korean.


The Multilingual Info Line is a library of pre-recorded messages that provide practical, settlement-related information for new Canadians in Korean, Cantonese, Mandarin and Punjabi. The hotline was established through a $50,000 donation from HSBC Bank Canada.


"We appreciate the generous contribution from HSBC Bank Canada,: said Tung Chan, Chief Executive Officer of S.U.C.C.E.S.S. "With the launch of S.U.C.C.E.S.S. Multilingual Info Line in Korean, we will be able to continue to expand our program services to the Korean community much faster, and to a wider audience."


Kenneth Li, senior vice-president for the B.C. Region of HSBC, said: "HSBC Bank Canada is proud to support this service for newcomers. The S.U.C.C.E.S.S. Multilingual Info Line will make it easier for new Canadians to access important information in their first language as they settle into their new home."


The information line operates seven days a week, 24 hours a day, and covers topics such as Canadian citizenship, immigration, education, housing, medical care, social benefits, transportation, and employment.


S.U.C.C.E.S.S. is one of the largest social service providers in B.C. It offers a diverse range of programs and services through 20 service centres in Metro Vancouver, including new Canadians’ reception, settlement and public education, language and employment training, business and economic development, services for families, seniors, women and youth, community development and advocacy.

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